FRONT LINER SKILLS (3 Credits)
Learning Outcomes:
On successful completion of this course, student will be able to demonstrate the front liner skill.
Topics:
- Food and Beverage Department (Waiter/Waitress, Hostess, Bartender, Wine Server, Banquet Server, Barista);
- Front Office Department (Concierge Staff, Front Desk Assistant, Guest Relation Officer, Bell Boy, Business Center Staff, Reservation Staff, Lobby Lounge Server, Telephone Operator, Executive Club Server);
- Housekeeping Department (Housekeeping Attendant, Laundry Staff, Linen Staff, Housekeeping Order Taker, Housekeeping Supervisor).
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