People Innovation Excellence

KNOWLEDGE MANAGEMENT (4 Credits)

Learning Outcomes:

On successful completion of this course, students will be able to: Use a framework and a clear language for knowledge management concepts; Describe how valuable individual, group and organizational knowledge is managed throughout the knowledge management cycle; Explain different knowledge type and how they are addressed by knowledge management; Describe the major roles and responsibilities in knowledge management implementations; Identify some of the key tools and techniques used in knowledge management applications; Evaluate major KM issues such as ethics, knowledge ownership vs. authorship, copyright, intellectual property, and knowledge sharing incentives .

Topics:

  1. Introduction to Knowledge Management;
  2. The Knowledge Management Cycle;
  3. The Knowledge Management Models;
  4. Knowledge Capture and Codification;
  5. Case Study 1;
  6. Knowledge Sharing and Communities of Practice;
  7. Knowledge Application;
  8. The Role of Organizational Culture;
  9. Case Study 2;
  10. Knowledge Management Tools;
  11. KM Strategy and The Value of KM;
  12. Organizational Learning, Organizational Memory, and the KM Team;
  13. The Future Challenges for KM.

Published at : Updated

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