STRATEGIC KNOWLEDGE MANAGEMENT (3 Credits)

Learning Outcomes:

On successful completion of this course, students will be able to: To understand the urgency and need of Knowledge Management in current business competitiveness; To cover the level of knowledge management, the overall structure and organizational processes of the knowledge community, strategy to encourage adoption of the processes at organizational unit level, mechanism to support and guide the individual; To view the various factor which affect successful knowledge management; To provide with a useful guide to enhancing knowledge practice, whether in large corporation or in a smaller firms; To provide with a useful guide and references in designing features and facility for Knowledge Management System.

Topics:

1. Introduction to knowledge management;
2. The nature of knowing;
3. Intellectual capital;
4. Strategic management perspectives;
5. Organisational learning;
6. The learning organization;
7. Knowledge management tools: component technologies;
8. Knowledge management systems;
9. Enabling knowledge contexts and networks;
10. Implementing Knowledge Management