Strategic Knowledge Management

Learning Outcomes

On successful completion of this Course, students will be able to: To understand the urgency and need of Knowledge Management in current business competitiveness; To cover the level of knowledge management, the overall structure and organizational processes of the knowledge community, strategy to encourage adoption of the processes at organizational unit level, mechanism to support and guide the individual; To view the various factor which affect successful knowledge management; To provide with a useful guide to enhancing knowledge practice, whether in large corporation or in a smaller firms; To provide with a useful guide and references in designing features and facility for Knowledge Management System.

Topics

1. An overview of knowledge management
2. Knowledge influences On company
3. Knowledge influences On People
4. Knowledge Management versus Culture
5. Supporting KM through Human Resource Management Practice (Structural Support for Knowledge Management)
6. Supporting Knowledge Management through Technology (Knowledge Management Systems)
7. Business and Core Knowledge
8. Developing and Managing Knowledge Repositories
9. Developing an Effective Knowledge Service
10. Functional application of knowledge creation and management (research and innovation)
11. Organizational Memory and Learning organization : Learning and development in a knowledge setting
12. Knowledge enhancement and review
13. The Leadership challenge of knowledge-creating companies
14. Study case on real KM implementation