People Innovation Excellence

ORGANIZATIONAL BEHAVIOR IN TOURISM (2 Credits)

Learning Outcomes:

On successful completion of this course, student will be able to: Identify individual behavior; Describe group behavior; Apply organization system; Analyze individual behavior, group behavior and organization system in tourism industry.

Topic:

  1. What is organizational behavior;
  2. Diversity in organization;
  3. Attitudes and job satisfaction;
  4. Emotions and moods;
  5. Personalities and values;
  6. Perception and individual decision making;
  7. Motivation: From concepts to applications;
  8. Foundations of group behavior;
  9. Field Trip / Understanding work team;
  10. Leaderships;
  11. Conflict and negotiation;
  12. Foundation of organization culture;
  13. Organization culture.

Published at : Updated

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