OPERATIONAL MANAGEMENT (4 Credits)

Learning Outcomes:

On successful completion of this course, student will be able to: Identify principles of Operations Management; Describe how products and services are designed by Operations Management; Interpret how products and services are managed by Operations Management

Topics:

1. Introduction to Operations Management;
2. The Global Environment and Operations Strategy;
3. Product Design;
4. Quality Management and Statistical Process Control;
5. Process Design and Capacity Planning;
6. Capacity Planning;
7. Location Decision;
8. Layout Decisions;
9. Managing the Supply Chain;
10. Managing Inventory;
11. Aggregate Scheduling;
12. Material Requirements Planning (MRP) and ERP;
13. Scheduling for the short Term;
14. JIT and Lean Operations;
15. Maintenance and Reliability Decisions