INDUSTRIAL AND ORGANIZATION PSYCHOLOGY (2 Credits)

Learning Outcomes:

On successful completion of this course, students will be able to: Discuss the origin, methods, facts, and principles of psychology to people at work; Apply knowledge in organization setting; Integrate knowledge to solve the problem in the worksplaces; Construct the business plan and evaluate the business model.

Topics:

1. Communication & Leadership;
2. Introduction to organizational and work psychology & Individual differences and diversity management;
3. Customer Profile;
4. Motivation and satisfaction & Group behavior;
5. The Next 10 Customer;
6. High level Specs Product/Service Specification;
7. Human resources planning and job analysis;
8. Recruitment and selection & Induction, training and development;
9. Quantify Value Proposition;
10. Compensation management & Performance appraisal;
11. Chart Competitive Position;
12. Career development & Well-being and dysfunctional behavior at work;
13. Design Business Model.