INTRODUCTION TO TOURISM AND HOSPITALITY INDUSTRY (4 Credits)
Learning Outcomes:
On successful completion of this course, student will be able to: Define the principle and different interest of tourism, its organization, and its Global Code of Ethic; Identify characteristic and different type of Tourism and Hospitality establishment; Describe the function and responsibility of major departments in Hotel Industry; Discover the current and future trends in Tourism and Hospitality Industry.
Topics:
- Tourism In Perspective;
- Career Opportunities in Tourism and Hospitality Industry;
- Global Code of Ethics for Tourism (Principle 1-5)
- ; Global Code of Ethics for Tourism (Principle 6-10);
- Indonesia Tourism;
- Tourism Organizations;
- Passenger Transportation;
- Hospitality Related Services & Organizations in the Distribution Process;
- Gender and Tourism;
- Tourism Categories;
- Various Interest of Tourism I;
- Various Interest of Tourism II;
- Accessible Tourism;
- Sustainable Development of Tourism;
- Hospitality;
- Hotel Business;
- Food and Beverage Operations I;
- Food and Beverage Operations II;
- Restaurant Business;
- Restaurant Operations;
- MICE (Meeting, Incentive, Convention and Exhibition);
- Rooms Division;
- Rooms Division Operations I;
- Rooms Division Operations II;
- Back of the House of Hotel I;
- Back of the House of Hotel II.
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