HOTEL MANAGEMENT (4 Credits)

Learning Outcomes:

On successful completion of this course, student will be able to: Define hotel in general; Describe hotel departments’ function; Describe the process of developing a hospitality property work; Differentiate stages of hotel project.

Topic:

1. Rooms;
2. Housekeeping, Engineering, and Security;
3. Food and beverage division;
4. Marketing and associated activities ;
5. Financial control and information management;
6. Staffing: human resources management in hospitality management;
7. Concepts of hotel;
8. Feasibility of hotel;
9. The hospitality industry and you;
10. Forces affecting growth and change in the hospitality industry;
11. Design of hotel;
12. Development strategy of hotel;
13. Project finance of hotel;
14. Legal agreements and contracts;
15. The design team;
16. Building cost;
17. Field Trip;
18. Managing construction;
19. Operational planning and relationships;
20. Planning accommodation;
21. Service provision;
22. Asset Management;
23. Product Development;
24. International and culture issues.