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Quality Management System at BINUS UNIVERSITY

BINUS UNIVERSITY believes that the implementation of internationally recognized standard in quality management system for education institution is paramount. In this sense, ISO 9001 certificate plays a role as one of the ultimate international recognitions of global quality.

BINUS UNIVERSITY is the first higher education institution in Indonesia that achieved ISO 9001 certification in November 1997, for its application and implementation of quality management system in the scope of design of curriculum and lecture materials, education, teaching, research, and community development.

BINUS UNIVERSITY’s ability to consistently provide high quality education services meets customers’ demand and applicable regulatory requirements. It also aims to enhance customers’ satisfaction through the effective application of the system, which includes processes for continuous improvement of the BINUS UNIVERSITY’s system. With the vision of becoming a world class university, BINUS UNIVERSITY has implemented Performance Excellence based on Malcolm Baldrige Criteria since 2008 until now. In 2011, BINUS UNIVERSITY applied for the Indonesian Quality Award that is managed by Indonesian Quality Award Foundation (IQAF) and in 2016, BINUS UNIVERSITY achieved the level of Emerging Industry Leader. The commitment of BINUS UNIVERSITY to become a world class university is also shown not only by obtaining grade A for the national accreditation from BAN – PT at the institutional level, but also by following international accreditations i.e.The European Foundation for Management Development (EFMD)EPAS for Accounting Department (2014), and Accreditation Board for Engineering and Technology,Inc (ABET) for Industrial Engineering (2013), Computer Engineering (2015), Civil Engineering (2015).


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