People Innovation Excellence

QUALITY ASSURANCE & TOTAL QUALITY MANAGEMENT (4 Credits)

Learning Outcomes:

On successful completion of this Course, students will be able to: To apply Core Theory of Selected Topics in Industrial Engineering disciplines; To differentiate Selected Topics in Industrial Engineering disciplines in different settings and case studies; To analyse the most appropriate methods among Selected Topics in Industrial Engineering disciplines; To apply the most appropriate methods to solve real engineering problems.

Topics:

  1. Introduction;
  2. Quality basics and history;
  3. The Customers;
  4. TQM;
  5. Organizing for Quality Management;
  6. 7 Q Tools;
  7. Problem Solving;
  8. The use of Statistical in Quality;
  9. Matrices;
  10. Control Charts;
  11. Other Variable Control Charts;
  12. Process Capability;
  13. Basic Concepts and Definitions;
  14. Discrete Probability Distributions;
  15. Continuous Probability Distributions;
  16. Product Life Cycle;
  17. Measures of Reliability;
  18. Quality Cost Measurement;
  19. Utilizing Quality Costs for Decision-Making;
  20. Modern Quality Management;
  21. Certification Requirements;
  22. Evolving Standards;
  23. Introduction to Malcolm Baldrige Criteria for Performance Excellence;
  24. Reaching World Class Benchmarking.

Published at : Updated

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