People Innovation Excellence
 

KNOWLEDGE MANAGEMENT (4 Credits)

Learning Outcomes:

On successful completion of this course, students will be able to: Explain KM concepts and the need to implement it in the organization; Classify various KM processes and models with relevant examples; Analyze how individual, group, and organizational knowledge is captured, shared and found in the organization; Examine the organizational culture with knowledge management; Identify some of the key tools and techniques used in knowledge management applications; Propose the major elements of KM strategy and tools for KM evaluation.

Topics:

  1. Introduction to Knowledge Management;
  2. Knowledge Management Processes;
  3. Knowledge Management Models;
  4. Knowledge Capture and Codification;
  5. Case Study 1;
  6. Knowledge Sharing;
  7. Finding Knowledge;
  8. Organizational Culture;
  9. Organizational Learning & Organizational Memory;
  10. Knowledge Management Tools;
  11. Knowledge Management Strategy and Planning;
  12. Evaluating Knowledge Management & Knowledge Management Team;
  13. Knowledge Continuity Management & Future Challenges for Knowledge.

Published at : Updated

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