ENTERPRISE SYSTEM (4 Credits)

Learning Outcomes:

On successful completion of this course, student will be able to: describe basic concept of enterprise system for Company. (C2); explain basic concept of system integration. (C2); analyze case study in enterprise systems. (C4); evaluate integration application and strategy in implementation ERP in company. (C6); assess topic/idea of integration enterprise system activities (ERP, SCM, CRM) needed by the  Company.

Topics:

1. Business Process, Integrated System and Enterprise Systems;
2. Organizational Change and Business Process Reengineering;
3. Program and Project Management;
4. Enterprise Systems Architecture and Development Life Cycle;
5. Software and Vendor Selection;
6. Implementation Strategies;
7. Case Study;
8. Operations and Post-Implementation;
9. Global, Ethics, and Security Management;
10. Supply Chain Management;
11. Customer Relationship Management;
12. New ERP Trends and Forecasts ERP Software Trends;
13. Review for Final Exam.