Business Process Management (4 Credits)

Learning Outcomes:

Explain concept of business process management and architecture; Identify activities for each phases in BPM Framework; Propose the outputs for each phases in BPM Framework

Topics:

1. Overview of Business Process Management
2. 7FE Framework Overview
3. Foundations Phase
4. Enablement Phase
5. Launch Pad Phase
6. Understand Phase
7. Innovate Phase
8. People Phase
9. Develop Phase & Implement Phase
10. Realize Value Phase & Sustainable Performance Phase