BUSINESS ANALYTICS FOR SERVICES AND OPERATIONS (4 CREDITS)

Learning Outcomes:

On successful completion of this course, students will be able to: Define the concepts and methods of business analytics; Explain business analytics activities and techniques; Design business analytics model; Analyze the implementation of business analytics which appropriate to the need.

Topics:

1. Introduction to Business Analytics;
2. Business Analytics At Strategic Level;
3. Business Analytics at the Analytical Level;
4. Decision Making Under Uncertainty;
5. Collecting, Sorting, Prioritizing, and Storing Big Data;
6. Business Analytics Models;
7. Predictive analysis;
8. Global Finance Analytics;
9. Global Supply Chain Analytics;
10. Healthcare Analytics;
11. Enrichment activitiy: (Using Design Thinking for Business Analysts steps to design a business analytics for a case study. Presentation the result and discussion) Design Thinking For A Business Analyst;
12. Enrichment activity: (Using Excel to perform data pre-processing process. Presentation the result and discussion) Data-preparation and data processing process for knowledge discovery and business analytics using Excel;
13. Enrichment Activity: GUEST LECTURE Topic: Analytics for Financial Services Industry;
14. Enrichment activity: (Using Tableau to perform data analytics and data visualization. Presentation the result and discussion) Analytic and visualize data for business using Tableau;
15. Enrichment activity: (Using The four-stage Business Analytics Methodology (BAM) to design a business analytics for a case study. Presentation the result and discussion) Business analytics: development and approach; Enrichment Activity: GUEST LECTURE Topic Accelerating efficiency with supply chain analytics.