KNOWLEDGE MANAGEMENT (2 Credits)

Learning Outcomes:

On successful completion of this course, students will be able to: Explain basic concept of knowledge management, cycle, models, and knowledge capture & codification; Applay principles of knowledge sharing, application, management tools, strategy and the value of knowledge management; Demonstrate Strategy and the implementation of Knowledge Management.

Topics:

1. Introducing Knowledge Management;
2. Knowledge Management Foundations: Infrastructure, Mechanisms, and Technologies;
3. Knowledge Management Solutions: Processes and Systems;
4. Knowledge Application System: Systems that Utilize Knowledge;
5. Knowledge Capture Systems: Systems that Preserve and Formalize Knowledge;
6. Knowledge Sharing Systems: Systems that Organize and Distribute Knowledge;
7. Factors Influencing Knowledge Management;
8. Knowledge Management Models;
9. Measuring and Safeguarding Intellectual Capital;
10. Context Specific Knowledge Management Strategies;
11. Knowledge Workers in the Digital Age;
12. Knowledge Management in Supporting Business Sustainability;
13. Organizational Forms to Leverage Knowledge.