HUMAN RESOURCES MANAGEMENT IN HOSPITALITY (2 Credits)

Learning Outcomes:

On successful completion of this Course, students will be able to: Identify procedure, policy and laws related to human resources activities in hospitality industry; Examine program and strategy in people development to enhance the company performance; Appraise people evaluation based on corporate ethic and value.

Topics:

1. Introduction to Human Resources in the Hospitality Industry;
2. Human Resources Laws, Policy and Procedure;
3. Employee Recruitment;
4. Employee Selection;
5. Employee Hiring;
6. Orientation Program;
7. Recruitment to Orientation Simulations;
8. Training Programs;
9. Compensation Program;
10. Performance Evaluation;
11. Scheduling;
12. Workplace Environment;
13. Discipline.