Design of Hotel Business Process and Procedure
Learning Outcomes
On successful completion of this course, student will be able to: Explain Business Procesess Management, and its phases in the form of Implementation Framework; Demonstrate implementation of phases in Business Process Management; Create a diagram / matrix scheme or report required to see if Business Procesess Management is feasible or not; Design people strategy, business process orchestration, user interface, and solution testing; Evaluate the BPM which is given as a case study.
Topics
- Introduction
- Business Process Blue Print
- The Development of BPR
- The Implementation of BPR
- Real Case: BP’s Blue Print and The Development of BPR
- Real Case: The Development of BPR
- Real Case: The Implementation of BPR
- Presentation.
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