Business Process Management (6 Credits)

Learning Outcomes:

Identify concepts and elements in business process management
Analyze the needs of business process management in an organization
Propose a business process management in an organization

Topic:

• Overview of Business Process Management
• 7FE Framework Overview
• Foundations Phase
• Enablement Phase
• Launch Pad Phase
• Understand Phase
• Innovate Phase
• People Phase
• Develop Phase & Implement Phase
• Realize Value Phase & Sustainable Performance Phase