People Innovation Excellence


Learning Outcomes:

On successful completion of this course, student will be able to: Explain basic concept of knowledge management, cycle, models, and knowledge capture and codification; Illustrate principles of knowledge sharing, application, management tools, strategy and the value of knowledge management; Sketch organizational learning and memory, knowledge management team, future challenges, and resources.


  1. Understanding Negotiation;
  2. The Mind and Heart of Negotiation;
  3. Developing Negotiation Style;
  4. Objective Setting and Planning of Negotiation;
  5. Core Negotiation Concept;
  6. Communication Skills in Negotiation;
  7. Accelerating Non Verbal Communication;
  8. Negotiation Tactics and Strategy;
  9. Negotiation Determination: Negotiation Method;
  10. Negotiation Orientation;
  11. Distributive Negotiation;
  12. Developing Win-Win Negotiation;
  13. Building an Effective Negotiation: Establishing Trust and Building a Relationship;
  14. Creativity and Problem Solving in Negotiation;
  15. Managing Multiple Parties, Coalitions and Teams;
  16. Cross Cultural Negotiation;
  17. Solving Social Dilemmas in Negotiation;
  18. Negotiation via Information Technology;
  19. Preparation of Negotiation;
  20. Negotiation Structure and Planning;
  21. Practical Negotiation Phase One: The First Phase of Negotiation;
  22. Practical Negotiation Phase Two: Managing Movement of Negotiation;
  23. Managing Third Party Intervention in Negotiation;
  24. Practical Negotiation Phase Three: The End of the Road;
  25. Negotiating Job Offer;
  26. Mastering Business Negotiation: To Become a Rational Person and Achieve a Negotiation Success.

Published at : Updated

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