Business Communication (4 Credits)

Learning Outcomes:

Illustrate building block for effective messages and creating goodwill in business communication; Give examples of how to create letters, memos, web writing and to polish them writing; Demonstrate some basic concepts and processes in interpersonal communication; Analyze business research, writing research reports, and conduct a visual presentation of research results

Topics:

1. Business Communication
2. Management and Success & Adapting Your Message to Your Audience
3. Communicating Across Cultures & Planning
4. Writing, and Revising
5. You Attitude & Positive Emphasis
6. Formats for Letters and Memos & Effective
7. Informative, and Positive Messages
8. Negative Messages
9. Persuasive Messages, and E-mail Messages
10. Editing for Grammar and Punctuation & Revising Sentences and Paragraphs
11. Listening & Working and Writing in Teams
12. Planning
13. Conducting, and Recording Meetings, and Making Oral Presentation
14. Proposal and Progress Reports & Short Reports and Long Reports
15. Job Application Letters & Job Interviews