CRISIS MANAGEMENT (2/2)

Learning Outcomes:

On successful completion of this course, student will be able to:

1. Identify strategic issues in Public Relations area
2. Analyze issues using Public Relations Concepts
3. Construct campaign to solve the issues

Topics:

1. Crisis Management Knowledge and Effect
2. Effects of the Online World on Crisis Communication and Crisis
3. Proactive Management Functions and Crisis Management
4. The Crisis Prevention Process
5. Crisis Preparation (1) : Selecting and Training a Crisis Management Team
6. Crisis Preparation (1) : Selecting and Training a Spokesperson
7. Crisis Preparation (2) : Developing a Crisis Management Plan
8. Crisis Preparation (2) : Reviewing the Crisis Communication System
9. Crisis Recognition (1) : Selling the Crisis & Crisis and Information Needs
10. Crisis Recognition (2) : Information Gathering
11. Crisis Response : Form & Content
12. Crisis Response : Crisis Response and Strategies
13. Postcrisis Concern
14. Effects of the Online World on Crisis Communication and Crisis
15. Proactive Management Functions and Crisis Management
16. The Crisis Prevention Process
17. Crisis Preparation (1) : Selecting and Training a Crisis Management Team
18. Crisis Preparation (2) : Developing a Crisis Management Plan
19. Crisis Preparation (3) : Reviewing the Crisis Communication System
20. Crisis Recognition (1) : Selling the Crisis & Crisis and Information Needs
21. Crisis Recognition (2) : Information Gathering
22. Crisis Response : Form & Content
23. Postcrisis Concern
24. Crisis Management Knowledge and effect
25. Effects of the online world on crisis communication and crisis
26. Proactive Management Functions and Crisis Management
27. The Crisis Prevention Process
28. Crisis Preparation (1) : Selecting and Training a crisis management team
29. Crisis Preparation (1) : Selecting and Training a spokesperson
30. Crisis Preparation (2) : Developing a crisis management plan
31. Crisis Preparation (2) : Reviewing the crisis communication system
32. Crisis recognition (1) : selling the crisis & crisis and information needs
33. Crisis Recognition (2) : Information Gathering
34. Crisis Response : Form & Content
35. Crisis Response : Crisis response and strategies
36. Postcrisis Concern
37. Effects of the online world on crisis communication and crisis
38. Proactive Management Functions and Crisis Management
39. The Crisis Prevention Process
40. Crisis Preparation (1) : Selecting and Training a crisis management team
41. Crisis Preparation (1) : Selecting and Training a spokesperson
42. Crisis Preparation (2) : Developing a crisis management plan
43. Crisis Preparation (3) : Reviewing the crisis communication system
44. Crisis recognition (1) : selling the crisis & crisis and indormation needs
45. Crisis Recognition (2) : Information Gathering
46. Crisis Response : Form & Content
47. Crisis Response : Crisis response and strategies
48. Postcrisis Concern