People Innovation Excellence

ENGLISH FOR SPECIFIC PURPOSES: FLIGHT ATTENDANCE (2 Credits)

Learning Outcomes:

On successful completion of this course, students will be able to:Recognize terms in cabin crew contexts; Communicate well with passengers and flight crew; Explain what they should do in different flight situation; Design a good business plan using case studies.

Topics:

  1. Introduction;
  2. Introduction to Cabin Crew;
  3. Pre-Flight; Boarding;
  4. Cabin Services and Amenities;
  5. Mid-term Review;
  6. Health and Medical Issues;
  7. Safety and Emergencies;
  8. Descent, Landing and Layover;
  9. Getting a Job;
  10. Final term Review.

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