ENGLISH FOR PROFESSIONALS (2 Credits)
Learning Outcomes:
On successful completion of this course, student will be able to: Explain principal theories of communication in professional context; Construct professional written correspondence in any business settings; Demonstrate a professional verbal communication in any business settings
Topics:
- Introduction;
- Making inquiries;
- Handling complaints;
- Provide feedback;
- Negotiation;
- Give and respond to instructions;
- Teleconferencing;
- Meeting;
- Workplace mobile messaging
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