BUSINESS PROCESS MANAGEMENT FOR INNOVATION (4 Credits)

Learning Outcomes:

On successful completion of this course, student will be able to:

1. Describe business process management along with their critical factors.
2. Explain the role of business & artificial intelligence for the business decision making process.
3. Apply technologies, frameworks, perfomance management, and phases in business process management.
4. Analyze analyze artificial intelligent business process with embedded analytics.

Topics:

1. Introduction: what is business process management?
2. Artificial intelligence for Business intelligence (part 1)
3. Business process management & the critical factors
4. Artificial intelligence for Business intelligence (part 2)
5. How to start business process management & the importance of improving business process before automating them
6. Artificial intelligence
7. Technology components of BPM
8. Technology components of customer-centric
9. Determining business process management foundations
10. The need of a structured approach to implementing business process management
11. 7FE Framework overview (part 1)
12. 7FE Framework overview (part 2)
13. Foundations phase
14. Enablement phase
15. Launch phase
16. Understand phase
17. Innovate phase
18. People phase
19. Develop phase
20. Implement phase
21. Realize value phase
22. Artificial Intelligence business processes with embedded analytics (part 1)
23. Sustainability phase
24. Artificial Intelligence business processes with embedded analytics (part 2)
25. Organizational sustainability & performance management
26. Artificial Intelligence business processes with embedded analytics (part 3)