Hotel and Restaurant Management

Learning Outcomes

On successful completion of this course, student will be able to: Explain procedures, licensing and regulation of business hotels and restaurants; Explain sources of financing a hotel and restaurant; Explain departmentalizing and activities in a hotel and restaurant; Explain type of business accommodation, food and beverage businesses; Explain the service process in a hotel and restaurant

Topics

1. Introduction of the Hospitality Industry
2. The concept of Hotel Management
3. Procedures, licensing, and regulation of the establishment of the hotel
4. The Structure of a Hotel Organizational
5. Rooms Department
6. Food and Beverage
7. Marketing and Sales
8. Finance and Accounting
9. Human Resource Management
10. Hotel Engineering
11. The Flow of operational service in business hotels
12. The Concept of Restaurant Management
13. Regulation of a restaurant
14. The Design and location of a restaurant
15. Staffing
16. Menu
17. Marketing for a restaurant
18. Operational service in a restaurant