Tourism Management and Planning

Learning Outcomes

At the end of this course, students will be able to: Predict the types of tourist and tourism activities in a tourism destination and ODTW; Demonstrate destination and ODTW management including operational, marketing, human resources and finance; Find tourism potential with facility and tourism services; Relate quality management with ODTW development including Information Communication Technology (ICT) in tourism; Identify terminology in destination management and ODTW (Obyek Daya Tarik Wisata)

Topics

1. Basic concepts tourism and its evolution as business activities
2. Tourist – why people make a tour?
3. Tourism activities supplier
4. Tourism activities and its impact
5. Destination management and ODTW
6. Planning and development of destination and ODTW
7. Event and visitor management
8. Element of tourism Institution
9. Destination marketing management and ODTW
10. Human resources management in destination and ODTW
11. Financial management in destination and ODTW development
12. Information Communication Technology (ICT) in destination and ODTW management
13. Quality management of destination and ODTW