Introduction To Hospitality And Service Industries

Learning Outcomes :

On successful completion of this Course, students will be able to: explain the basic principles of hospitality industry in business English context; explain the broad category of fields within the service industr; demonstrate basic hospitality industry etiquette

Topics :

1. Welcome to the Hospitality Industry

2. Travel and Tourism: Partners in Hospitality

3. Dynamics of the Lodging Industry

4. Hotel Development

5. Hotel Management and Operations

6. Hospitality and the Foodservice Industry

7. Introduction to Culinary Arts

8. Beverage Management

9. Meetings, Conventions and Special Events

10. Recreation and Leisure

11. Global Gaming and Casino Operations

12. Globalization and the Future of Hospitality

13. Building for Success