Operations and Supply Chain Management

Learning Outcomes

Upon successful completion of this course, students are expected to be able to illustrate prevalent topic of operations as the creation of value along the supply chain; analyze the implications of a company’s strategic design (e.g. cost leadership) to particular operating decisions in order to sustain profitable growth; evaluate current business processes and create innovative solutions; apply information technology to improve operations and organization internal capability; plan operations improvement or innovation projects.

Topics

This course focuses on the systematic direction and control of the processes that transform inputs into finished goods or services and how to move materials and services to and from the transformation processes of the firm. The course deals with the management of “processes,” it applies to both for-profit and non-profit organizations, to both service and manufacturing organizations, and to virtually any functional area or industry.