Operations Fundamental

Learning Outcomes

Upon successful completion of this course, students are expected to illustrate a systematic approach and integrative thinking in designing, operating, and improving of operation system to promote organizational growth; analyze global and local market issues related to tactical operation in order to sustain profitable growth; identify how to improve efficiency and effectiveness of operation system to support a firm performance; and apply information technology to improve operations system performance

Topics

1. Operations Management is defined as the design, operation, and improvement of the systems that create and deliver the firm’s primary products and services
2. Most business student will either work in the operations area of a business or with people in the operations function during their careers, thus it is vital for them to have a basic understanding of how to design, operate, and improve the operations system, and also how the operations system interacts with another system in a firm
3. This course will see how different business strategies require different business processes, and how different operational capabilities allow and support different strategies to gain competitive advantage