Introduction to Hospitality Management Information System

Learning Outcomes

Upon successful completion of this course, students are expected to be able to :explain the basic principles and applications of Hotel MIS for the rooms division, in particular the front office area; explain basic principles and applications of Hotel MIS for the food and beverage; explain the role of IS/IT management as applied to value added hospitality business operations.

Topics

This course is focused on the analysis and design of hospitality/tourism industry information systems and technology applications. It requires students to understand the importance of the Hospitality Information System and how it can be utilized to assist users in their organizational planning and control functions. This course discusses strategic planning, system development and implementation, as well as current/future trends in hospitality/tourism technology applications. The course will also introduce and familiarize students with the computer hardware and software for hospitality, computer networks, electronics information and distribution system, e-commerce, e-business strategies, computer reservation systems, global reservation systems, property management system and point-of-sales systems, accounting control, as well as safety, security and physical plant systems.