HOUSEKEEPING OPERATION (4 Credits)

Learning Outcomes:

On successful completion of this course, students will be able to: recognize the role of  and knowledge related to Housekeeping  Department; explain housekeeping, laundry and linen operation concept in hotel operation; demonstrate housekeeping, laundry and linen operation concept in hotel operation on daily basis.

Topics:

1. Housekeeping Operation I;
2. Housekeeping Operation II;
3. Daily Routines and System;
4. Composition, Care and Cleaning Of Different Surface I;
5. Composition, Care and Cleaning Of Different Surface II;
6. Hotel Guest Rooms;
7. Standard Contents Of Guestrooms I;
8. Standard Contents Of Guestrooms II;
9. Cleaning Guestrooms I;
10. Cleaning Guestrooms II;
11. Cleaning Guestrooms III;
12. Cleaning Public Area I;
13. Cleaning Public Area II;
14. Housekeeping Control Desk;
15. Linen and Laundry Operation I;
16. Linen and Laundry Operation II;
17. Linen and Laundry Operation III;
18. Linen and Laundry Operation IV;
19. Uniforms, Sewing Room;
20. Safety and Security I;
21. Safety and Security II;
22. Flower Arrangement I;
23. Flower Arrangement II.