HOUSEKEEPING & ACCOMODATION MANAGEMENT (2/2 Credits)

Learning Outcomes:

On successful completion of this course, student will be able to: Identify the skill and knowledge; Explain the housekeeping terminology and the element of room division; Classify storing and handling chemical.

Topics:

1. Introduction to Housekeeping Management;
2. The Executive Housekeeper as Department Manager;
3. Organization of Housekeeping Department;
4. Management of Inventory Equipment;
5. Characteristic of Housekeeping equipment and Supplies;
6. Laundry Room Management;
7. The Cleaning Fuction;
8. Personnel Administration;
9. Controlling Operations;
10. Safety, Security, and Infectious Disease in Property Operations;
11. Energy and Water Conservation in Lodging Properties;
12. Environmental Management and Sustainability;
13. Review.