CAFE BUSINESS MANAGEMENT (0/4 Credits)

Learning Outcomes:

On successful completion of this course, student will be able to: LO1 – Apply strategic planning principles to develop a comprehensive business plan for a cafe establishment; LO2 – Perform effective operations management strategies to optimize workflow, inventory, and customer service in a cafe setting; LO3 – Employ integrated marketing strategies to attract and retain customers for a cafe business.

Topics:

1. Operations Management;
2. Cafe Design and Atmosphere;
3. Equipment and Technology;
4. Staffing and Human Resources;
5. Marketing and Promotion 1;
6. Case Studies in Cafe Management 1;
7. Business Expansion and Growth Strategies 2;
8. Menu Planning and Development;
9. Financial Management;
10. Sales and Revenue Management 2;
11. Case Studies in Cafe Management 2;
12. Crisis Management and Risk Mitigation 2;
13. Pricing and Costing Strategies;
14. Crisis Management and Risk Mitigation 1;
15. Marketing and Promotion 2;
16. Conceptualizing Your Café;
17. Customer Service Excellence;
18. Market Research and Analysis;
19. Cafe Licensing and Regulations 2;
20. Menu Engineering and Analysis 2;
21. Ethical and Sustainable Practices;
22. Introduction to Cafe Business Management;
23. Sales and Revenue Management 1;
24. Cafe Licensing and Regulations 1;
25. Business Expansion and Growth Strategies 1;
26. Menu Engineering and Analysis 1.