People Innovation Excellence

HOSPITALITY BUSINESS MANAGEMENT (4 CREDITS)

Learning Outcomes:

On successful completion of this course, students will be able to: LO1 – Understand the key concepts and principles of Hospitality Management in Business; LO2 – analyze the lodging industry trends, and its various segments, products and brands; LO3 – Examine the tools and services to potray the management function as active force for solving problems in hospitality organizations.

Topics:

  1. The Hospitality Industry and You;
  2. Forces Affecting Growth and Change in The Hospitality Industry;
  3. The Restaurant Business;
  4. Competitive Forces in Food Service;
  5. Lodging_Meeting The Guest Needs;
  6. Hotel and Lodging Operations;
  7. Forces Shaping The Hotel Business;
  8. Competition in The Lodging Business;
  9. Management_A New Way of Thinking;
  10. Planning in Hospitality Management;
  11. Organizing in Hospitality Management;
  12. Control in Hospitality Management;
  13. The Role of Service in The Hospitality Industry.

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