Business Process Modeling & Simulation

Learning Outcomes

Upon successful completion of this course, students are expected to be able to draw business process using graphical flowcharting tool : build deterministic models for cycle time analysis and capacity decision : perform analysis using analytical queuing methods : apply simulation software to model, analyse, and design business process.

Topics

This course provides analytical business process model and design. It also includes introduction to simulation. The course will approach the business process design from a broad quantitative model perspective. Through this course students will be exposed to various analytical tools that can be used to model, analyze, understand, and ultimately design business processes.

Pre-requisite:MS204 – Linear Algebra for Economy and Business; IS226 – Systems Analysis and Design; MS206 Business Statistics or MS 102 Statistic and Probability