BUSINESS ETHICS & TECHNICAL COMMUNICATION I (3 Credits)

Learning Outcomes:

On successful completion of this course, student will be able to: Differentiate multi modal (written, oral, visual, electronic, and nonverbal) communication strategies; Employ informative and persuasive approaches to speech and writing; Propose the potential showcase of business project; Examine ethical and linguistic problems in workplace communication using multimodal media.

Topics:

1. Introduction to Technical Communication;
2. Preparing an Effective Technical Document;
3. New Product Development;
4. Customer Insight and Market Analysis;
5. Process Design; Research Process;
6. Prototyping Products or Services;
7. Business Environment;
8. Visual, Design, and Usability Elements;
9. Evaluate Product or Services Prototype;
10. Oral Presentation