TECHNICAL COMMUNICATION (4 Credits)

Learning Outcomes:

On successful completion of this course, student will be able to: Differentiate multi modal (written, oral, visual, electronic, and nonverbal) communication strategies; Employ informative and persuasive approaches to speech and writing; Propose the potential showcase of business project; Examine ethical and linguistic problems in workplace communication using multimodal media.

Topics:

1. Introduction to Technical Communication;
2. Preparing an Effective Technical Document;
3. New Product Development;
4. Customer Insight and Market Analysis;
5. Process Design;
6. Research Process;
7. Prototyping Products or Services;
8. Business Environment;
9. Visual, Design, and Usability Elements;
10. Evaluate Product or Services Prototype;
11. Oral Presentation.