BUSINESS PROCESS FUNDAMENTAL (4 SCU)

Learning Outcomes :

On successful completion of this course, student will be able to: Explain the principles and the importance of integrated information systems; Describe the distinguishing modular characteristics of ERP software; Analyze different business functions that can be integrated in SAP’s ERP system. Develop process models of an ERP system. Analyze the key issues in managing an ERP implementation project supporting business intelligence. Apply the multitude of analytical tools to design business processes using various methods of business process analysis; Perform analysis using analytical queuing methods; Build analytical models for cycle time analysis and capacity decision.

Topics :

Introduction to Business Process & Functions and a Simulation Based Framework for Business; Process Design Projects Simple Model using Arena; Managing Process Flows; Intermediate Modeling and Steady-State Statistical Analysis in Arena; The Development and History of ERP Systems and Marketing Information Systems – the Sales Order Process; Production and Supply Chain Management Information Systems ; Accounting in ERP Systems; Human Resources Process with ERP; Process Modeling and Process Improvement; ERP Implementation – Cost & Benefit Analysis; ERP Implementation – Organizational Change Management Strategies ; ERP Implementation – Technical Issues; ERP and Business Intelligence/Business Analytics, Queuing Theory and Applications;

Prerequisite (s) : Information Systems Concept