BUSINESS PROCESS FUNDAMENTAL 4 SCU

Learning outcomes

Each course has been designed to contribute to the attainment of Graduate Competencies. The course
intended learning outcomes (CILO) indicates what students are expected to be able to do by the end of the course, which may cover specific technical skills and personal qualities pertaining to the course given. The personal qualities may have been reflected in the defined course learning outcomes or attained separately, outside the curriculum.
Upon successful completion of this course, students are expected to be able to::
1. Explain the different methods of business process analysis.
2. Apply the multitude of analytical tools to model, analyse, understand and design business processes.
3. Perform analysis using analytical queuing methods.
4. Use simulation software to model, analyse, and design business process.
5. Build analytical models for cycle time analysis and capacity decision.

Topics

This course is about analytical business process model and design include introduction to simulation. The course will approach the business process design from broad, quantitative model perspective. Through this course students will be exposed to various analytical tools that can be used to model, analyse, understand, and ultimately design business processes.