Enterprise System (4 Credits)

Learning Outcomes:

Explain the technical foundation of ERP systems and understand the implementation process; Explain information on the ERP development life cycle, the process of selecting software and vendors, how to manage an ERP implementation project, and how to understand the concept of metrics and evaluation in an organization; Analyze the issues dealing with people and organizational change, business process reengineering, change management, operational and post-implementation activities, and the role of ethics and globalization; Analyze to integrate the two other enterprise-level applications, Supply Chain Management, and Customer Resource Management with ERP systems

Topics:

1. Systems Integration
2. Enterprise Systems Architecture
3. Development Life Cycle
4. Implementation Strategies And Vendor Selection
5. Operations and Post-implementation
6. Program and Project Management
7. Organizational Change and Business Process Reengineering
8. Global, Ethics, and Security Management
9. Supply Chain Management
10. Customer Relationship Management