Knowledge Management (4 Credits)

Learning Outcomes:

Understand the knowledge management concepts; Understand how knowledge management applied and the management; Able to apply knowledge on information gathering and processing; Able to apply knowledge on management concept; Able to evaluate the effectiveness of knowledge management implementation

Topics:

1. Knowledge Management
2. Knowledge Management Cycle
3. Knowledge Management Models
4. Knowledge Capture and Codification
5. Knowledge Sharing and Communities of Practice
6. Knowledge Application
7. Knowledge Management Tools
8. Strategy and Metrics
9. Knowledge Management Organization
10. Future Challenges