Learning Outcomes:

Understand the knowledge management concept, definition, historical and knowledge management element, Understand the knowledge management processes, models, and application, Understand the organizational learning, culture and leadership, Implement the knowledge management strategy, resources and skill.

Topics:

1. Introduction to Knowledge Management
2. Element of Knowledge Management
3. Knowledge Management Processes
4. Knowledge Management Models
5. Knowledge Application
6. Organizational Learning
7. Organizational Culture and Leadership
8. Knowledge Management Strategy
9. Knowledge Management Resources (Non-IT-Based)
10. Knowledge Management Careers and Skills