People Innovation Excellence


Learning Outcomes:

Upon successful completion of this course, students are expected to be able to: use appropriate techniques and tools to construct physical and logical processes for existing and new systems; apply appropriate techniques for eliciting user requirements and system expectations; interpret, analyze, and apply user requirements in the system design; explain and apply a variety of systems development methodologies and techniques; apply techniques of a contextual system analysis of the present use of technology to define principles of systems thinking; describe causal connections in systems; apply a systemic approach in a complex problem analysis; as well as explain and apply the essential systems thinking concepts behind functional group work.


This course provides a foundation of knowledge and skills in contemporary systems development, methods and techniques, in order to make students aware of a range of systems analysis approaches. Topics covered in this course are process and data modeling, a variety of system development approaches, tools and techniques using rapid application development, joint application development, and prototyping. This course is also designed to teach the student the steps in defining and analyzing problems, in the context of a learning organization. This course aims to provide students with the tools to analyze complex problems and be able to identify ‘big picture’ views and identify patterns and relationships. The problem must be understood clearly and the perspectives of all stakeholders with respect to the problem must be considered and accommodated. Students should attain an understanding of the core competencies required for building learning organizations.


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