KNOWLEDGE MANAGEMENT (2 Credits)

Learning Outcomes:

On successful completion of this course, student will be able to: LO1 – Describe key principles and concepts of knowledge management; LO2 – Explain the fundamental theories and models of knowledge management and highlighting the significance of AI in improving knowledge creation, transfer, and application; LO3 – Apply knowledge management principles and AI-driven tools to address real-world challenges in organizations to real-world scenarios or business situations; LO4 – Analyze different knowledge management strategy and evaluation.

Topics:

1. Introduction to Knowledge Management;
2. Knowledge Management Processes;
3. Knowledge Management Models;
4. Knowledge Capture and Codification;
5. Knowledge Sharing;
6. Finding Knowledge;
7. Organizational Culture;
8. Knowledge Management Tools;
9. Knowledge Management Strategy and Planning;
10. Evaluating Knowledge Management;
11. Organizational Learning and Organizational Memory;
12. Knowledge Continuity Management;
13. Final Presentation.