KNOWLEDGE MANAGEMENT (2 SCU)

Learning Outcomes

On successful completion of this course, student will be able to: Explain KM concepts and the need to implement it in the organization; Classify various KM processes and models with relevant examples that incorporate ERP systems; Analyse how individual, group, and organizational knowledge is captured, shared and found in the organization.

Topics

Introduction to Knowledge Management; Knowledge Management Processes; Knowledge Management Models; Knowledge Capture and Codification; Knowledge Sharing; Finding Knowledge; Organizational Culture; Organizational Learning & Organizational Memory; ERP Current Trends and Future Issues in knowledge management.