People Innovation Excellence


Learning Outcomes

Define principles of systems thinking; Describe causal connections in systems; Apply systemic approach in complex problem analysis; Apply suitable analytical tools to analyse complex problems and user requirement; Apply the essential systems thinking concepts behind functional group work; Use appropriate techniques and tools to construct physical and logical process for existing and new systems; Apply appropriate techniques for eliciting user requirements and system expectations; Apply variety of systems development methodologies and techniques of contextual system analysis.


This course will introduce the student the steps in defining and analysing, problems, in the context of a learning organization. This course aims to provide students with the tools to analyse complex problems and be able to identify “the big picture” views and identify patterns and relationships. The problem must be understood clearly and the perspectives of all stakeholders with respect to the problem must be considered and accommodated. As well this course provides a foundation of knowledge and skills in contemporary systems development, methods, and techniques. Topics covers in this course are process modeling and data modeling, a variety of system development approaches tools and techniques using rapid application development, joint application development, and prototyping.

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