BUSINESS PROCESS IMPROVEMENT (2 CREDITS)

Learning Outcomes:

On successful completion of this course, students will be able to: LO1 – recite 1. The student can recite trend in automation, business Process Automation, the need of BPA, and Integration of Production and Business Operations and Manufacturing and many BPA in Industries, Busines; LO2 – discuss 2. The student can discuss about business intelligence and illustrate impact of automation on business communication; LO3 – demonstrate 3. The student can demonstrate and practice process automation ini HR, Marketing, and in E-Governance; LO4 – employ 4. The student can employ of Return on Investment (ROI), Automation in Software Project, and ERP; LO5 – Create 5. The student can create cause and effect in automation of Knowledge Management, Master Data Management, and Mobile Process Management.

Topics:

1. Understanding Business Process Automation;
2. Automation in Business Process Lifecycle Management;
3. Automation and Business Intelligence;
4. Technology – enabled Business Communication;
5. Process Automation in HR and Payroll;
6. Automation in Marketing;
7. Automation in E-governance;
8. Return on Investment from BPA;
9. Automation in Software Project Management;
10. ERP as Business Process Automation Tool;
11. Automation in Knowledge Management System;
12. Automation in Master data management (MDM);
13. Automation in Mobile Process Management.