People Innovation Excellence

Consumer Behavior

Learning Outcomes

On successful completion of this course, students will be able to: Define Perspective on Consumer behavior; Explain essentials of Affect, Cognition, attention, attitude; Apply various aspects of environment; Analyse the influence of consumer behavior; Create the marketing Strategy.

Topics

  1. Consumer Behavior and Marketing Strategy
  2. Behavior
  3. Affect and Cognition
  4. Customer Product Knowledge and Involvement
  5. Attention and Comprehension
  6. Attitudes and Intentions
  7. Conditioning and Learning Process
  8. Influencing Consumer Behaviors
  9. Consumer Decision Making
  10. Environment
  11. Cultural and Cross-Cultural Influences
  12. Sub Culture and Social Class
  13. Reference Groups and Family
  14. Market Segmentation and Product Positioning
  15. Consumer Behavior and Product Strategy
  16. Consumer Behavior and Promotion Strategy
  17. Consumer Behavior and Pricing Strategy
  18. Consumer Behavior, Electronic Commerce, and Channel Strategy

 


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