Knowledge Management
Learning Outcomes
On successful completion of this course, students will be able to: Define Knowledge Management and other related terms; Explain factors needed in designing Knowledge Management; Relate Knowledge Management to organization strategy; Design Knowledge Management implementation in organization
Topics
- Introduction to Knowledge Management
- The Nature of Knowledge and Its Aspects
- Intellectual Capital
- Strategic Management Perspectives
- Creating Competitive Advantage with Knowledge Management
- Organization Learning
- KM in Products Industries: Case Study
- The Learning Organization
- Knowledge Management Tools
- Knowledge Management Systems
- KM in Services Industries: Case Study
- Enabling Knowledge Contexts and Networks
- Implementing Knowledge Management
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